Privacy Policy

Introduction

The purpose of this document is to provide you with our privacy policy relating to how Omnia Plumbing & Heating Ltd (Omnia) of Unit 10D Moston Road, Sandbach, Cheshire store and use any personal data provided by you.

Information collected

We collect personal information from visitors to this website through the use of enquiry forms and every time you e-mail us your details. Other than this, we do not store or capture personal information but simply log your IP address (this is the technical standard which ensures messages get from one host to another and that the messages are understood) which is automatically recognised by the webserver.

Use of personal information

We process personal information collected via this web site for the purposes of: –

  • Identifying potential customers.
  • Dealing with your requests and enquiries.
  • Providing you with information about products and services offered by Omnia

How we share your Personal Information

Omnia will only share your Personal Information with any third party where it is necessary in connection with the execution of the work you have asked us to perform.

We do not sell personal information collected through this site or use your personal information for any other purposes than those stated above.

How long we retain your Personal Information

We keep information in line with the length of time we need to keep your personal information in order to manage and administer any services we may be offering to you or fulfilling on your behalf you.

They also take into account our need to meet any legal, statutory and regulatory obligations. These reasons may vary from one piece of information to the next.

Your rights to “Subject Access”

You may, at any time, contact Omnia using the Data Protection Contact Details below to request what personal information Omnia holds about you and ask for it to be amended. This is referred to as “Subject Access”.

You may also request that Omnia restricts its use of your data – for example, if you feel that Omnia is contacting you with irrelevant information. If your request to restrict Omnia’s usage of your data is too complex, we may elect to delete your personal information.

In addition to the above, you may contact Omnia via the Data Protection Contact Details below and request that your personal information is deleted at any time, which we will abide by within 30 days unless we are legally obliged to retain your Personal Information. If we cannot delete it, we will explain to you clearly why we must retain it.

Omnia will respond to any of your requests within 30 days.

Automated Processing of your Personal Information

Omnia does not use any automation for processing your data, making decisions about you or profiling you. We take a personal approach when dealing all our clients and prospective clients and treat your personal information accordingly. Omnia will only contact you with information that you have indicated is of interest to you.

Omnia does not collect visitor data or usage of our website except on an aggregated basis.

Contracted Clients

This notice reflects Omnia’s standard Privacy Information. However, if you sign a contract with Omnia, this contract might include your Personal Information. Where the Privacy Information in that contract differs from what is written in this document, the contract you have signed with us will take precedence.

Data Security at Omnia

Omnia’s main data storage provider and other software providers have confirmed that they have sufficient data protection in place to reasonably protect the data we hold.

Omnia’s systems are all password protected and are frequently backed up on local hard drives which are also kept securely.

Internet-based Transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this web site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.

Data Protection Contact Details

Omnia’s core activities do not include large scale, regular and systematic monitoring of individuals or consist of large-scale processing of special categories of data or data relating to criminal convictions and offences, so it does not have a designated Data Protection Officer.

However, if you have any queries relating to data, please contact hello@omniaph.co.uk

The most recent version of this Privacy Policy is available on our website: www.omniaph.co.uk

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